Shipping & Delivery
Shipping Rates
For orders under $150 NZD, we offer a flat shipping rate of $9 NZD. This helps ensure your jewellery is carefully packaged and delivered safely to your doorstep.
Orders of $150 NZD or more qualify for free shipping. Our little thank you for your support.
Shipping Method
Shipping methods may vary depending on your location and the size of your parcel, but we always choose the most reliable option to get your order to you quickly and securely.
Processing Time
Once your order has been confirmed, please allow 1-2 business days for us to prepare and package your pieces before shipping. During busy periods or promotions, this may take a little longer, but we’ll always keep you in the loop if that happens.
Estimated Delivery Time
For New Zealand orders, delivery typically takes 3-7 business days once dispatched.
International orders usually arrive within 7-14 business days, depending on your location.
These timeframes are estimates, and while we do our best to meet them, unexpected courier delays can occasionally occur. We appreciate your patience and understanding.
Shipping Restrictions
We aim to share Minnie Mulu jewellery with customers around the world, though there may be some locations we’re not able to ship to just yet. If you experience any issues at checkout, please contact us and we’ll do our best to help.
Please make sure your shipping address is accurate and complete at checkout to avoid any delays or misdeliveries. Unfortunately, we can’t take responsibility for additional shipping costs or lost packages caused by incorrect addresses.
If you have any questions or need help with your order, don’t hesitate to reach out at hello@minniemulu.com. We’re always happy to assist.
Thank you so much for shopping with Minnie Mulu. We truly appreciate your support and can’t wait for you to receive your new jewellery!
Shipping Rates:
For orders up to $150 NZD, we offer a flat shipping rate of $9 NZD. This ensures that your precious jewelry is carefully packaged and delivered to your doorstep securely.
Orders totaling $150 NZD and above qualify for free shipping. We believe that you deserve a little extra for choosing our high-quality jewelry, and we're delighted to offer complimentary shipping on these orders.
Shipping Method:
Our shipping methods may vary depending on your location and the size of the package. Rest assured that we will select the most reliable option to get your order to you efficiently.
Processing Time:
Once your order is confirmed, please allow 1-2 business days for processing before it is shipped. During peak seasons or promotional periods, processing time may be slightly longer, but we will notify you in such cases.
Estimated Delivery Time:
The estimated delivery time depends on your location and the shipping method chosen. For domestic orders within New Zealand, please expect delivery within 3-7 business days after your order has been dispatched. International orders may take longer, usually ranging from 7-14 business days.
Please note that the estimated delivery time is provided as a general guideline and may be subject to unforeseen delays. We kindly ask for your understanding and patience during such instances.
Shipping Restrictions:
While we strive to reach jewellery enthusiasts worldwide, there may be certain locations that we are unable to ship to yet. If you encounter any issues during the checkout process, please contact our customer service team, and we will be happy to assist you.
Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or misdeliveries. We are not responsible for any additional shipping charges or lost packages resulting from incorrect or incomplete addresses.
For any further questions or concerns regarding shipping and delivery, please do not hesitate to reach out to our customer service team. We are here to assist you and ensure your satisfaction every step of the way.
Thank you for choosing Minnie Mulu. We appreciate your support and look forward to providing you with exceptional jewellery and outstanding service!